Refund and Cancellation Policy

Effective Date: April 10, 2026

Website: www.aidveratech.com

Business Name: AidveraTech

This Refund and Cancellation Policy explains how AidveraTech handles cancellations, rescheduling, service fees, and refund requests for services offered through this website.

AidveraTech is an independent service and guidance provider. We are not affiliated with, authorized by, endorsed by, or sponsored by any third-party brand, manufacturer, software provider, or service provider unless explicitly stated otherwise.

1. Cancellation Policy

If you need to cancel a scheduled appointment, session, or service request, please contact us as soon as possible.

• Cancellations made before service begins may be reviewed for a full or partial refund, depending on the circumstances.
• Cancellations made after work has already started may not be eligible for a refund.
• If a scheduled session is missed without notice, a cancellation or missed appointment fee may apply.
• We reserve the right to cancel or reschedule a service if necessary due to availability, operational issues, or circumstances beyond our control.

2. Rescheduling

You may request to reschedule a service or appointment by contacting us in advance.

• Rescheduling requests are subject to availability.
• Repeated last-minute rescheduling may result in delays, limited availability, or additional charges where permitted by law.

3. Refund Eligibility

We aim to provide fair and reasonable resolution for refund requests. Because many of our services involve time-based work, review, guidance, troubleshooting, research, or labor already performed, refunds are not automatically guaranteed.

A refund may be considered in situations such as:

• A duplicate payment was made by mistake
• A charge was processed incorrectly
• A service was canceled before any meaningful work began
• We determine, at our discretion, that a refund is appropriate under the circumstances

4. Non-Refundable Situations

Unless required by law, refunds generally will not be provided in the following situations:

• Work has already started or been completed
• Time has been spent reviewing the issue, investigating the problem, or providing guidance
• The issue involves third-party products, software, accounts, subscriptions, devices, or services outside our control
• The problem could not be fully resolved due to missing information, lack of user cooperation, device condition, account restrictions, access limitations, or factors outside our control
• You change your mind after a service has begun
• You do not attend or respond for a scheduled appointment without notice

5. Remote and Digital Services

For remote, online, phone-based, or digital services, you understand that value may be provided through time, review, consultation, guidance, analysis, or attempted resolution, even if the final outcome does not fully meet your expectations.

For that reason, once such a service has started, it may be non-refundable except where required by law or where we decide otherwise at our sole discretion.

6. No Guarantee of Outcome

While we strive to provide useful assistance and guidance, we do not guarantee that every issue can be fully diagnosed, repaired, resolved, or prevented. Refunds are not issued solely because the desired result was not achieved, especially where the issue depends on device condition, user actions, third-party systems, internet connectivity, software limitations, or other external factors.

7. Processing of Approved Refunds

If a refund is approved, it will generally be issued to the original payment method used for the transaction unless otherwise required by law.

• Refund processing times may vary depending on your bank, card issuer, or payment provider.
• Any non-refundable third-party processing fees may be deducted where legally permitted.

8. Chargebacks and Payment Disputes

If you believe a charge was made in error, please contact us first so we can review and try to resolve the issue.

Filing a chargeback or payment dispute without first attempting to resolve the matter with us may delay resolution and may require us to provide relevant service records, scheduling history, communication records, and transaction details to the payment processor or financial institution.

9. Third-Party Costs

We are not responsible for refunding any fees, charges, or costs paid to third parties, including but not limited to software providers, app stores, subscription services, internet providers, device manufacturers, repair vendors, or platform operators.

10. Policy Changes

We may update this Refund and Cancellation Policy at any time without prior notice. Any changes will become effective when posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Refund and Cancellation Policy or want to request a review of a refund matter, please contact us at:

• Business Name: AidveraTech
• Address: 2232 Dell Range Blvd, Cheyenne, WY, 82009
• Email: support@aidveratech.com